TouchPoint Technology Delivers Peace of Mind
TouchPoint is the exclusive interactive Voice Recognition system that our caregivers use to make daily reports about their visits with your loved one. In addition to recording the data on our secure website, special “alerts” are built into the system that inform Visiting Angels staff of any changes or conditions that merit follow-up by family members and/or a designated professional.
TouchPoint tracks your loved one’s:
- Physical Condition/Emotional State
- Activities of Daily Living
- Medication Regimen
- Nutrition and Meal Routine
- Mental Well-Being
- Satisfaction with Services
- Safety Issues or Fall Concerns
- and More!
TouchPoint Technology Keeps Families Connected
You and other family members can log in to their own secure website from anywhere in the world. A variety of information and reports are available, which allow you to view your loved one’s condition and track trends over time. And, you can check in as often as you like.
Other family members live out of town or traveling? TouchPoint allows everyone to stay connected.
What do TouchPoint users say?
“Because of my extensive travel schedule, I can’t always connect with my mother as often as I would like. The TouchPoint system allows me to know that she is safe and well, from wherever I am.” P.D., Raleigh NC
“We have an extremely large family, scattered all over the U.S., and even overseas. TouchPoint is a fabulous way for all of us to be able to keep tabs on Dad.” S.A., Minneapolis MN
What information can TouchPoint show me?
- Click here for examples of the types of questions our caregivers are asked at the end of each visit.
- Here is an example of the most basic type of report.
- A bar graph can show how a particular question was answered over time. Results are presented in percentages.
- Information presented as a line graph is particularly useful for tracking trends over time.
For more information about TouchPoint please contact us.
